Privacy Policy
Effective Date: June 1, 2025
​
Cann Labs, LLC (“Cann Labs,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website at www.CannLabsCA.com(“Site”) or otherwise interact with us online. By accessing or using our Site, you consent to the terms of this Privacy Policy. If you do not agree to this Policy, please do not use the Site.
​
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
-
Name, email address, phone number, and company name when you fill out our contact form or request a quote.
-
Any information you provide in communication with us (e.g., emails, messages, forms, job inquiries).
b. Automatically Collected Information
-
IP address
-
Browser type and device
-
Pages visited and time spent on the Site
-
Referral source (e.g., how you found our Site)
-
Cookies and tracking pixels (see Section 6 below)
2. How We Use Your Information
We use the information we collect to:
-
Respond to inquiries or quote requests
-
Communicate with prospective or existing clients
-
Improve our Site’s performance and user experience
-
Conduct internal analytics and marketing performance evaluations
-
Ensure security and compliance with applicable laws
-
Coordinate services or scheduling (e.g., facility tours, project timelines)
3. How We Share Information
We do not sell your information. We may share limited data with third-party service providers only when necessary to support our business operations, such as:
-
Website hosting and analytics (e.g., Google Analytics)
-
CRM and email communication tools
-
Licensed testing laboratories (as part of client services)
-
Legal or regulatory bodies, when required by law or compliance obligations
All third-party providers are required to protect your data and use it solely for service-related purposes.
4. Data Security
We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure. By using our Site, you acknowledge that we cannot guarantee absolute security.
5. Your Rights and Choices
You may contact us at any time to:
-
Request a copy of any personal data we’ve collected
-
Correct or update your information
-
Request that we delete your data
-
Opt out of receiving marketing or follow-up communications
To make a request, contact us at info@CannLabsCA.com with the subject line: Privacy Request.
6. Cookies and Tracking Technologies
We may use cookies or tracking pixels to:
-
Improve website functionality
-
Track aggregate traffic data
-
Monitor engagement with content or campaigns
You may disable cookies via your browser settings. Note that disabling cookies may affect how certain features function on the Site.
7. Third-Party Links
Our Site may contain links to third-party websites (e.g., partners, vendors, informational resources). We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies separately.
8. Children’s Privacy
This Site is intended for users aged 21 and older and is not designed for or directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact: