Questions about working with Cann Labs.
The questions we get asked before a first run. If yours isn’t here, send us a message.
- Customers
- Licensed businesses
- Onboarding
- License check, then scoping
- MOQ
- Varies by product
- Lead time
- 2–4 wks on house formulas
- Testing
- State-licensed labs · COA
- NDA
- Available on request
Didn’t find it?
Ask the crew that would make it. You’ll get a straight answer, not a sales script.
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What products does Cann Labs manufacture?
Concentrates from three extraction lines, and finished products built from them. Hydrocarbon: live resin, diamonds, liquid diamonds, sauce, sugars, batter, crumble, shatter, HTE and THCa isolate. Solventless: live rosin in fresh press, cold cure and jam, bubble hash and rosin vapes. Ethanol: crude and distillate. Finished goods: vapes and all-in-ones, edibles, infused pre-rolls, tinctures and topicals, on our formulas or yours. See the full list on products.
Which extraction methods do you run?
Three, under one roof: hydrocarbon for live resin, diamonds and the full range of textures; solventless ice water hash and rosin, with no solvents at all; and ethanol for crude and distillate at volume. Each line runs to written SOPs, so the same input gives the same output every batch.
Is Cann Labs state-licensed?
Yes. Cann Labs is a fully licensed cannabis manufacturer operating under the California Department of Cannabis Control (DCC).
Do you sell directly to consumers?
No. We work with licensed cannabis businesses: brands, distributors, retailers and operators. Finished products reach consumers through licensed California retail.
Can I tour the facility?
Yes. Facility tours are available by appointment for prospective and active clients, with an NDA in place.
Production & ordering
What are your minimum order quantities?
They move with the format. A cartridge fill and a gummy run have different break-even points, and a custom formula carries development that a house formula does not. Tell us the format and the volume you had in mind and we will give you the actual number rather than a range.
How long does production take?
For white label products built on our house formulations, turnaround can be as fast as 2–4 weeks after approvals. Custom formulations, new packaging and testing turnaround can extend that; we map the full timeline with you during scoping.
Can I supply my own biomass, oil or packaging?
Yes. Tolling on client material is routine for extraction and co-packing. What it has to clear first is provenance and compliance: the material has to be traceable and to meet California standards. Bring us a COA and a manifest and we can usually tell you in a day whether it will run.
Do you offer formulation assistance?
Yes, and it is often the most useful thing we do. Two kinds of brief arrive: a blank sheet with an effect in mind, and a formula that works on paper but fails in practice by separating, clogging or tasting flat after a month. Both start the same way, with what the product has to do rather than what goes in it.
Do you sell bulk concentrate?
Yes. Everything our three lines make is available by the kilo, from distillate and crude to diamonds, live resin and rosin. Every lot is tested before it is offered, and the COA comes with the quote. See what is on the bulk menu.
Can you source hardware and packaging?
Yes. Carts, all-in-ones, jars, pre-roll tubes, tincture bottles and tins, checked against your oil before filling and against California label rules before printing. One order covers the device, the oil and the box.
How does white labeling work?
Six stages, each gated on your approval: discovery, formulation, R&D sampling, packaging selection, regulatory review, then the run. Nothing advances on our reading of what you meant. You sign off, or you tell us what to change.
Compliance & quality
Do you provide compliance support?
Yes, and mostly before it is needed rather than after. Label copy checked against what the state currently allows, packaging certified for the format it holds, batch records kept as the run happens, and third-party testing booked into the schedule instead of chased at the end.
Do you test products in-house?
We run in-house quality checks during production. Required compliance testing is performed by state-licensed third-party laboratories, and a Certificate of Analysis (COA) accompanies every batch we release.
How do you keep every batch consistent?
Written SOPs for every line, the same crew running them, and the same specs checked at every run, from a test batch to a standing monthly order. Third-party testing confirms each batch against its COA before release, so the thousandth unit matches the first.
Are my formulations kept confidential?
Yes. Proprietary formulations are confidential, and we routinely work under NDA with brand partners.
Getting started
What do you need from me to prepare a quote?
The product format (or formats), target volume, desired timeline, and whether you’re supplying any input material or packaging. Brand guidelines and target price points help too. Our quote form covers the essentials.
Do you work with brands that are just starting out?
Yes. A good number of our clients launched on one house formula and one SKU. You do not need a facility, an extraction team or a chemist to get to shelf. You need one product that repeats, and the room to scale it when it sells.
Start a project
Straight answers. Real numbers.
Send the format and the volume you have in mind, and we’ll come back with what it takes to make it the same every run: MOQ, timeline and price.